Service Update – New Billing Software & Online Portal
- Customer Portal: https://inframark.starnik.net
- GuestPay: https://inframark.starnik.net/starnikERP/#/rp_guestpay
Important Notice About Your Water
June 18,2025
Your water company, Harris County Utility District No. 14, will be changing the disinfectant that we use to treat the water from chlorine to chloramine in 2026. This change is necessary because of state requirements.
The change to chloramines can cause problems to persons dependent on dialysis machines. A condition known as hemolytic anemia can occur if the disinfectant is not completely removed from the water that is used for the dialysate. Consequently, the pretreatment scheme used for the dialysis units must include some means, such as a charcoal filter, for removing the chloramine. Medical facilities should also determine if additional precautions are required for other medical equipment.
In addition, chloraminated water may be toxic to fish. If you have a fish tank, please make sure that the chemicals and filters that you are using are designed for use in water that has been treated with chloramines.
We will notify you at least 14 days before changing the disinfectant. If you have any questions, please contact the engineer for Harris County Utility District No. 14, Mr. Eric Johnson with IDS Engineering Group, at 832-590-7224.
Aviso importante sobre su agua
18 de junio de 2025
Su compañía de agua, el Distrito de Servicios Públicos Nro. 14 del Condado de Harris, cambiará el desinfectante que utiliza para tratar el agua, pasando de cloro a cloramina en el año 2026. Este cambio es necesario debido a los requisitos estatales.
El cambio a cloraminas puede causar problemas a las personas que dependen de máquinas de diálisis. Una condición conocida como anemia hemolítica puede ocurrir si el desinfectante no se elimina completamente del agua que se utiliza para el dializado. En consecuencia, el esquema de tratamiento previo utilizado para las unidades de diálisis debe incluir algún medio, como un filtro de carbón activado, para eliminar la cloramina. Las instalaciones médicas también deben determinar si se requieren precauciones adicionales para otros equipos médicos.
Además, el agua con cloraminas puede ser tóxica para los peces. Si tiene un acuario, asegúrese de que los productos químicos y los filtros que utiliza estén diseñados para usarse en agua tratada con cloraminas.
Le notificaremos al menos 14 días antes de realizar el cambio de desinfectante. Si tiene alguna pregunta, comuníquese con el ingeniero del Distrito de Servicios Públicos Nro. 14 del Condado de Harris, el Sr. Eric Johnson, de IDS Engineering Group, llamando al 832-590-7224.
There are currently no alerts for Harris County Municipal Utility District No. 358.
There are currently no alerts for Addicks Utility District.
With the wind storms and Hurricane Beryl that recently impacted our area, residents are dealing with storm debris. MRUD has had to remove debris on the District’s Right-of-Way due to residents dumping trimmings and trash behind their fences, and in many cases close to the exercise trails. Dumping on District property is trespassing and prohibited. You may not be aware that MRUD has to pay to remove this debris to keep facilities safe, usable, and looking good. All the residents in MRUD should not have to pay for the cost of the removal of debris from a few bad players that are acting irresponsibly.
Any debris which has been discarded on District property must be removed immediately (by September 9, 2024) to avoid charges to the resident. These charges will include all efforts to remove and haul off the debris and any cost to restore the area. We hope those that take advantage of our facilities will help us monitor for violations. If you see any debris on district right-of-way, please contact the operator at 832-467-1599. Thank you for your support and cooperation.
The Malcomson Road UD trail from Louetta Rd to Lakewood Crossing Dr will be closed from 4/1 to 4/7 for repairs.
The North Harris County Regional Authority (NHCRWA) terminated their Stage 2 water conservation measures. However, Stage 1 voluntary remains in effect. Effective immediately, the following voluntary water use restrictions are in place:
Voluntary water use restrictions now in place:
Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.
Due to ongoing drought conditions, The North Harris County Regional Authority (NHCRWA) initiated Stage 2 (Mandatory) water conservation measures. Because Malcomson Rd. UD is located within the boundaries of the NHCRWA, we are required to ini ate Stage 2 mandatory utility water conservation measures. Effective immediately, under threat of penalty for violation, the following water use restrictions for stage 2 shall apply to all persons:
The following uses of water are defined as non-essential and are prohibited:
1. wash down of any sidewalks, walkways, driveways, parking lots, tennis courts, or other hard-surfaced areas.
2. use of water to wash down buildings or structures for purposes other than. immediate fire protection.
3. use of water for dust control.
4. flushing gutters or permitting water to run or accumulate in any hutter or street.
5. failure to repair a controllable leak(s) within a reasonable period after having been given notice directing the repair of such leak(s).
Exceptions: Notwithstanding foregoing, water may be discharged during a Stage 2 Water Shortage as follows:
a. By the District for the purpose of flushing waterlines to prevent or eliminate stagnation, contamination, or discoloration of water in any District water facility, or
b. For the wetting of any surface for the purpose of complying with the air pollution laws of the State of Texas or the United States of America.
c. To alleviate conditions threatening life, safety, or welfare of the public, including, without limitation, fire suppression.
The following penalties shall apply to anyone violating the mandatory drought response measures stated above:
Thank you for your cooperation – Customers will be notified when these restrictions are no longer required or if conditions warrant additional conservation measures.
Due to ongoing drought conditions, The North Harris County Regional Authority (NHCRWA) initiated Stage 1 water conservation measures. Because Malcomson Rd. UD is located within the boundaries of the NHCRWA, we are required to initiate Stage 1 voluntary utility water conservation measures. The NHCRWA and Malcomson Rd. UD may require mandatory water use restrictions if conditions worsen. Effective immediately, the following voluntary water use restrictions are in place:
Voluntary Water Use Restrictions Now in Place:
Thank you for your cooperation – Customers will be notified when these restrictions are no
longer required or if conditions warrant additional conservation measures.